I can’t stand it when I go to a website to get information about some computer product, click on Products, and then am asked to choose whether the thing I’m looking for is for home or office use. (Example of the day: Hewlett-Packard’s handheld and PocketPC page.) Does this distinction have any meaning for most computer products? Are there really explicit criteria that differentiate a home handheld computer from an office one? What about desktop and laptop computers? Antivirus software?

The very nature of the products means that any of them can (and will) be used in pretty much any environment, and as such, trying to shoehorn them into meaningless cubbyholes makes users less able to find the information they need, and ultimately, less likely to spend their money on them.