I’m pretty sure that the main qualification for being appointed head of IT for any of the popular marathons is a complete inability to anticipate people’s desire to use online services to track runners. Take today, for example; in my 50 to 100 attempts to load the NYC Marathon Athlete Tracker over the past hour, I’ve had the page successfully load and render a sum total of five times. Or take last weekend’s Marine Corps Marathon, where the reliability of the athlete information site was a slight bit better, but the system which sends alerts via text messaging was spotty at best (the norm was to get an alert somewhere around 15-20 minutes after a runner passed a waypoint). In my three years of living in Massachusetts, the site for the Boston Marathon always became unusable within 20-30 minutes of the official race start, and last year I didn’t get a single text message update for the people I was tracking.
In today’s day and age, the technology and knowhow certainly exists to build a reliable site capable of handling a short-term heavy load; given that every single popular marathon decimates the IT systems meant for public use, how long will it take for a company like Google or Yahoo to step in and solve this problem?