Ah, crapola: the Vonage verdict is in, and it bars the company from signing up any new customers during the ongoing patent fight with Verizon. Seeing as how Vonage loses 650,000 customers a year, and now can’t gain a single one for the foreseeable future, I’m pretty sure this is the sign of the apocalypse for the VoIP company.
My cursory research of other options for our home VoIP phone service brought me to the doorsteps of Packet8 and AT&T CallVantage, and then to two smaller companies, SunRocket and BroadVoice. Does anyone have experience with either? Specifically, the features I like a lot with our Vonage service are its rock-solid reliability (we’ve never had an outage or problem), the free calling to England (my sister and her family live there), and the feature where it attaches voicemail messages to email and sends them to us. Looking at the feature sets of all four of these options, it looks like the voicemail thing is pretty universal among them all, but only BroadVoice has a reasonable plan with free calling to England, and (of course) there’s no way to know about reliability other than asking for users’ experiences.